August 27, 2004

Tom Peters on Calendars

Tom Peters, who just turned 60 this year and wants you to know it, has a "60 TIBs (Things I Believe)" document (PDF) up at the new and growing ChangeThis site, and while many of the 60 points are useful or sensible (in a Swimming With Sharks or Selling the Dream business wisdom kind of way), one in particular jumped out at me: his take on calendars. Here's the 49th Thing he Believes:

Your calendar knows all. (You = Your calendar.) Physiologically, we are indeed what we eat. Professionally, we are our calendar. Fact is, there is only one surefire way for the boss to underscore her/his commitment to quality or empowerment or innovation or the Web or whatever: Spend (gobs of) Time on “It.” Gandhi famously said, “You must be the change you wish to see in the world.” Tom, less famously, says, “You are your calendar.” Your calendar reveals all. (All = All.) Translation, if needed: Your calendar reveals like no other tool (such as soaring rhetoric) what you actually care about. The premier (only true!) indicator of caring is...Visibly Spending the Time:
  • You = Your Calendar.

  • Your True Priorities = Time Visibly Spent.

  • I care = It's on the Calendar. Big Time.

  • I don't care/it's not a priority = It ain't repeatedly/relentlessly on the Calendar.

Axiom No. 1: Calendars Never Lie!

All non-bosses are would-be Kremlinologists, as we used to call them; or intense Examiners of Tea Leaves. There's no more important survival question for an underling than “What's the Boss really thinking about?” And the answer is revealed...with crystal clarity...in that boss's...Calendar. If she or he is spending (lotsa) time on quality...THEN QUALITY MATTERS. If not...the converse is the case.

There's a crucial variation on this theme. I once watched a highly energetic chief ripped asunder by a senior member of his board. “Richard,” the determined board member almost shouted, “you are smart, energetic, creative to a fault, perhaps even a genius. But much of your 'genius' is dissipated because you apply it to ten different things at a time, albeit with great skill.

“Let me tell you what you need,” he concluded. “A 'to don't' list.”

I don't know about “Richard,” but for me that was a profound moment. Fact No. 1: We all have 50 genuine priorities. Fact No. 2: If we get even two Big Things Done in a six-year tenure on the current job, we will have had a...Great Ride. Axiom No. 1: Therefore, what we choose not to do (the sole subject of that “To Don't” list) is at least as important, or more important, as what we choose to do.

And, finally, effective “To Don't-ing” is far, far more difficult than effective “To Do-ing.”

One thing that struck me as odd in Peters' list: on TIB #25, he has this to say: "To say the schools are not responding, let alone leading, the global economic transition process is a grotesque understatement." Does that sentence parse?

Posted by brian at 07:30 PM | Comments (5)
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