August 23, 2002

Domain Support Group Scammers

I just got a phone call from New York from something called the "Domain Support Group" regarding my "" domain (which the woman on the phone kept pronouncing "PLUTO files"). She said she wanted to fax us something but could not. So I said what exactly are you calling about.

She said "We are the Domain Support Group and we're calling you with an update."

I said, "and update to what?"

"To your domain, pluto files."

"What exactly do you all do?"

"We provide updates to domains. Let me connect you with a domain specialist for your domain and he can provide you with your update."

"Where are you located?"

"New York. Let me connect you now---"

"Are you trying to sell me something?"

"No sir, we just provide updates. I'll connect you now--"

"Well what exactly is an 'update'?"

"The update specialist will be able to provide you with that information. I will connect you now."

I'm put on hold and then a man's voice gets on. In the background I can hear many people talking.

"Hello sir, I have an update regarding your plah too files domain."


"We wanted to inform you that plah too files is now available for the .US domain."


"That is the update sir."

"So you want to sell me the .US domain is that it?"

"No sir we are just providing an update sir."

"You call me long distance from New York and you're just telling me that? Who are you guys?"

"We provide updates sir that is all thank you goodbye." SLAM.

Suddenly I have a vivid recollection of the movie BOILER ROOM. Posted by brian at August 23, 2002 02:59 AM


I used to work for domain support group... Where is the part that has anything to do with boiler room?
In boiler room people were being scammed on a stock exchange scam.....domain support groups sells domain names. Idiot.

Posted by: Blaine at June 22, 2003 09:10 AM

Domain Support Group is well known as a scam organization. A search on Google will reveal hundreds of complaints.

Blaine, I sincerely hope you have found a new job that is actually productive to society, rather than harmful to society. Domain Support Group is a dirty organization, and you should be ashamed at yourself for defending them.

Posted by: Anti-Scam Artist at July 10, 2003 12:06 PM

i used to work for domain support group
made lots of money
it wasnt like boiler room
we had fun there

Posted by: Jimmy at November 21, 2003 04:48 PM

I purchased domains from domain support group, back in 2002. It was great no issues from me I could call on the phone talk to someone try that at NSI!!! you can't believe everything you read!

Posted by: satisfied customer at May 7, 2004 10:35 AM

this group is still at it...wanting my 'fax' number - I did give them an e mail address...they basically read all the 'public' info from what's available on the web..... which now appears to be way too much. They tried to sell me a .US domain..and said it would be 'released' if I didn't take be it!

Posted by: World Traveler at May 20, 2004 01:14 PM

i used to work for domain support group.

we scammed people all the time telling them that their domain was going to be released into the public and that anyone could buy it up.

They usually freaked out and paid us but there were a few smart ones that hung up, or cursed us out and then hung up.

We still made gobs of money though.

Posted by: John at June 10, 2004 03:07 PM

Okay, if DSG is on the up-and-up, why the affilitation with Network Solutions? Take a look at section (b) of the third section:

"Network Solutions/DSG and or any ICANN accredited regisrar will not be liable for loss of domain name license,..."

The slash between Network Solutions and DSG shows the appearance of NetSol and DSG being the same entity. I'm sure Network Solutions would be pleased to know they're affiliated with this scam (like they don't have enough problems already). Perhaps I'll give them a call and find out if they are one in the same...

Posted by: Daren at June 30, 2004 10:37 AM

Oh lord. I have to laugh at this. I work for a domain registrar and get tons of calls concerning these faxes. This is the biggest joke I have ever seen. The funny thing is that if you read the fine print at the bottom, it says that the domain support group is an icann/Network Solutions accredited registrar. That shows the ignorance of these people right away. Net Sol CANNOT accredit other registrars. I feel sorry for the poor saps who are dumb enough to believe when somebody tells them that anybody can take their domain unless they pay them money today without checking to see that their registrations are paid up, and in most cases for quite a few years.

Posted by: Meagan at July 7, 2004 05:07 PM

Domain Support Group was legitimate. The fact some people didn't know what they were buying is their own fault.

The faxes say .US or .NET, they get a .US or .NET

It isn't much different than when networksolutions has the nerve to charge for hosting and THEN for redirection when anyone in their right mind knows you can redirect for free with a one line code of html on the index page.

In fact 90% of internet commerce is about using some form of confusing memership packages spread over points, time, actions, etc.

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